Covid Information
Q

Important

We are excited to welcome our customers back into our store. In line with advice from the NSW Government, you will be required to do the following when entering our premises:

– Check-in via the Service NSW App

– Provide evidence of your vaccination status

– Wear a face mask and practice social distancing at all times

Covid Information
Q

Important

We are excited to welcome our customers back into our store. In line with advice from the NSW Government, you will be required to do the following when entering our premises:

– Check-in via the Service NSW App

– Provide evidence of your vaccination status

– Wear a face mask and practice social distancing at all times

Delivery & Installation

Sydney Wide Discounts offers a delivery and installation service to the Sydney Metropolitan Area seven days a week. Our low-cost delivery fees are based on how far your location is from our shop in Rydalmere (fastest route as per google maps, not as the crow flies).

Full Delivery Price List by Suburb

Delivery Information

How It Works

Social Distancing Requirements as per Government order:
Our delivery fees include standard installation of fridges, washing machines and dryers (a separate fee is applicable for assembly of furniture). If you would like us to carry out installation, you must remain in a separate indoor area to where the installation work is being carried out (or vacate the property entirely).  

Night Before Delivery:
The delivery team will contact you via text message between 5pm and 7pm to confirm a two-hour delivery window for the following day.

On The Day:
The delivery team will provide between 15 and 30 minutes notice before arrival.

Please note:
To keep our fees low, our drivers must plan the most efficient delivery route. This mean we are unable to meet requests for specific delivery times. Delivery timeframes usually occur between anytime between 7am-3pm.

Next Day Delivery

If you place an order before 5pm, you have the opportunity to select next day delivery. If we can’t meet your request, a member of the team will be in touch promptly to reschedule your delivery to a date that suits.

If your property has stairs, we cannot deliver on a Sunday or Monday. On Tuesday to Saturday, we have two members of our professional delivery team available, to ensure your product/s can be delivered safely and efficiently.

When completing your purchase online, please let us know if your delivery address has a large number of steps or difficult access, by leaving a comment in the order notes section.

Terms & Conditions

Delivery – Refurbished Second Hand Products (fridges, washing machines & dryers)

Standard delivery charges include installation using existing fixtures, pipes and fittings (no extra parts will be supplied, only what comes with the machine).

Standard delivery charges include the removal of one old unit of similar size. The unit must be in clean condition and without mould, food waste, pests or infestation.

Delivery – Brand New Products (fridges, washing machines & dryers) 

Standard delivery charges include installation using existing fixtures, pipes, and fittings (no extra parts will be supplied, only what comes with the machine).

Standard delivery charges include the removal of one old unit of similar size. The unit must be in clean condition and without mould, food waste, pests, or infestation. Our delivery team will will also remove the outer cardboard packaging of all boxed products.

Delivery – Brand New Products (lounges, sofas, dining tables, TV stands & mattresses)

Standard delivery charges for brand new in box furniture & mattresses is a drop service. Our delivery team will take the box into your home and place where requested, or can be instructed to leave in a safe location if no one is home at the time.

Setup and installation of lounges, sofas, dining tables and TV stands can be requested for an additional fee of $50 per item. Just select ‘Add Assembly’ before adding your chosen product to your cart.

Re-Delivery Fees

Our delivery team will send a text message the night before delivery to confirm a two hour delivery window for the following day.

If delivery is booked for a Sunday or Monday and there are stairs at the property, the delivery will not be completed. The goods will need to be delivered at a later date, when it is safe for our team to do so. A re-delivery fee will be apply in these circumstances. 

If the customer is unable to receive the delivery when the team arrives, a re-delivery fee will apply. If the customer refuses to pay the re-delivery fee, the sale will be considered incomplete.

Contact

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