Frequently Asked Questions

Are these items new or second-hand?
We have a large range of second-hand items have been professionally refurbished by experienced white goods technicians who have over 35 years experience. All fully refurbished second-hand fridges, washing machines and dryers come with three (3) months replacement warranty to guarantee they work great.

We stock a selection of fridges, washing machines and televisions that are Factory Second or Carton Damaged. These products come with one (1) year warranty. 

We also stock a selection of brand new products including lounges and sofas, bed frames and mattresses. All brand new furniture products come with 1 year warranty and mattresses come with 5 years warranty. 

How old are the second-hand fridges, washing machines and dryers?
Brands unfortunately do not print manufacture dates on machines, so you have to use a bit of guess work. We clearly provide model numbers on each label should you wish to do more research.
No matter the age, we guarantee each item has been professionally refurbished and is working great. Plus every item is backed by our three (3) month replacement warranty to ensure you get the quality you deserve!
Where do all these fridges, washing machines and dryers come from?
We source all second-hand fridges, washing machines and dryers from a trade supplier we have had a close relationship with for over 10 years. Another great family owned business who refurbish white goods full time, they are the best in the industry, and Sydney Wide Discounts purchases all of their stock exclusively. 
We do not buy machines from private sellers. 
With our supplier’s industry contacts, expertise and excellent work ethic, they are able to provide us with a wide variety of stock every week which allows us to offer our customers a great range to suit many different requirements and budgets. 
Which payment methods do you accept?
We accept all major credit cards via Stripe’s online payment gateway, as well as PayPal and Apple Pay. We also have instalment options through AfterPay, Zippay and Humm so you can buy now and pay later! In-Store, we accept all of the above payment methods, as well as cash.
What size fridge should I buy?
Below is a rough guide on how many litres your fridge should be based on the number of people living in your household:
  • 1-2 people / 100L – 400L
  • 3-4 people / 300L – 550L
  • 5+ people / 400L or bigger
It is important before purchasing to take exact measurements of the space where you will be placing your fridge. Here at Sydney Wide Discounts, we recommend filling the space with as big of a fridge as possible as to utilise the area. 
Fridges do however need room to “breathe” due to the heat they produce. As a general rule, leave at least a 2cm space on each side and at the top if being placed in a cabinet.
Should I buy a front load or top load washing machine?
The benefits of a top load washing machine:
  • No need to bend over
  • Shorter wash cycles on normal programs
  • Top load detergent more suitable for cold washes
  • Add and remove items any time during the cycle
  • Generally cheaper to buy
  • Easier to move
The benefits of a front load washing machine :
  • More energy and water efficient which equates to being cheaper to run
  • More gentle on clothes
  • Compact in size (all 85cm high, 60cm width, with only the depth differing depending on size)
  • Put your dryer on top to save space
  • Higher spin speeds which equals quicker drying times
  • Less detergent needed
Do you deliver?

Yes! We deliver up to 50kms from our store at 233 Victoria Road Rydalmere NSW 2116. This covers most suburbs in the Sydney Metropolitan area. To check whether we deliver to your suburb, click here

How much does delivery cost?

Delivery costs are calculated and displayed in the shopping cart. Delivery is calculated by how far away your property is from our shop to drive to. To check how much delivery to your suburb costs, click here

Can I book next day delivery for my order?
 Yes! If you place your order before 4pm, we can provide next day delivery at no additional cost*. Please note that we do not deliver on Sundays. 
 *If your property has stairs, we offer delivery Tuesday to Saturday. 


Do you install and remove the old machine?

Yes! When our experienced delivery men deliver your item they will remove the old item and take it away for you. Plus, they will install the item you have bought from us. These services are included in the delivery fee. 

When will I find out what time my delivery will arrive?
Our delivery driver will contact you the evening before your item will be delivered between 6-7pm to let you know your delivery time for the following day. They will also contact you 15-30 minutes before arrival.
First delivery is at 7am.
When will I receive my receipt?

Your receipt will be emailed to you the day of your purchase. Please keep your receipt for warranty purposes.


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